What we do
At Kōwhai Coast Property Management, we provide a clear, flat fee structure with no hidden charges. All the standard property management tasks are included within this fee, ensuring you won’t face any extra costs. Everything listed below is covered by our flat rate, with no surprise fees.
Why choose Kōwhai Coast Property Management?
- Complete focus on residential property management in Warkworth and the surrounding area
- A commitment to outstanding customer service to maximise property potential
- Transparent 8% +gst flat fee with no lock-in contracts or unexpected charges along with a 3-month money-back guarantee
Our service is designed to offer you complete peace of mind. Simply hand us the keys, and we’ll handle everything so you can focus on what matters most. You decide how involved you’d like to be, while we keep you informed with regular updates and inspections, making sure your property is well cared for.
Property marketing and viewings
Kōwhai will arrange amazing content to show off your property on multiple platforms. Once advertised, we conduct numerous viewings throughout the week to ensure your target tenant is able to see the property and enter the application process.
Viewings are our chance to showcase your property and we jump at the opportunity to highlight your properties features while also gathering as much information from the attendees to assist us in the tenant selection process.
Tenant sourcing and checking
Kōwhai diligently reviews all applications for your property.
Once shortlisted we will go through numerous credit and background checks to ensure the applicant is the most suitable candidate for your property to supercharge your investment with an amazing tenant looking after it.
Rent and bond collection
Tenants pay rent in advance directly into the Kōwhai trust account which is reconciled daily. Funds are disbursed to landlords twice monthly.
We have zero tolerance with rent arrears and maintain a strict policy to ensure tenants maintain their obligation to settle all rent and invoices on time. Kōwhai lodges all tenants bonds with Tenancy Services to be held throughout the tenancy.
Inspections
We conduct thorough entry condition inspections to use as a reference throughout and at the end of the tenancy to settle in disputes.
During the tenancy Kōwhai also conducts quarterly inspections to provide an up to date condition of your property. These quarterly inspections are our opportunity to check in with your tenant, inspect for any damage or maintenance that needs addressing and also ensure the long term goals for your property are being met.
Landlords are always welcome to accompany us on our visits.
Rent Reviews
Kōwhai routinely updates the market rent for your property.
We conduct rent reviews with the tenant every 12 months (as permitted by the Residential tenancies act).
Compliance
Kōwhai will keep an up to date record of all required compliance for your property. This includes your insurance obligations, compliance with the Healthy Homes Standards, testing for meth use (if your Insurance company requires it) and any other items your property needs to keep on top of any legislation.
Not only will this safeguard you from any penalties or surprises if they were to ever arise but it will also ensure your tenant will be secure, comfortable and safe within their home.
Maintenance
Maintenance can be raised in numerous ways however we always treat it quickly, diligently and in the most economic and efficient manner.
Leveraging off a network of skilled contractors throughout the greater Kōwhai Coast area we are able to ensure that whoever needs to get on site to get the best result is there on the double.
We welcome Landlords having their own contractors to use and also gather multiple quotes for large ticket items.
Accounting and Reporting
We can settle contractor invoices and watercare invoices on the landlords behalf. Kōwhai also provides current and end of year statements for tax reporting.